Last Updated: Nov, 2024
At iRide Egypt, we are committed to ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds and returns are processed.
1. Cancellation and Refund Policy
- Services (e.g., bookings, tours):
- Cancellations made at least [Insert Number] days before the scheduled service will receive a full refund.
- Cancellations made less than [Insert Number] days in advance are non-refundable.
- No-shows are non-refundable.
- Products (if applicable):
- Refunds are available for products returned within [Insert Number] days of purchase in their original condition and packaging.
2. Conditions for Returns
- Products must be unused, undamaged, and returned in their original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
3. Non-Refundable Items
The following items are non-refundable:
- Customized or personalized products.
- Gift cards.
- Downloadable digital products.
4. Return Process
- Contact us at support@irideegypt.com with your order details.
5. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- Refunds will be processed within 15 business days.
- Refunds will be credited to the original payment method.
6. Changes to This Policy
We reserve the right to update this Refund and Returns Policy at any time. Changes will be posted on this page, with the updated date at the top.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: support@irideegypt.com
Phone: +393475433938
